abkamugil - Privacy Policy

This privacy policy explains how abkamugil collects, uses, stores, and protects your personal information when you use our website or services. We are committed to ensuring your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect personal information that you provide directly to us when:

You complete a consultation request form on our website
You contact us via email or in person
You attend a consultation appointment
You provide documents related to your benefit or pension enquiry

The types of personal information we may collect include:

Name and contact details (email address, postal address)
Information about your financial circumstances
Details of health conditions (where relevant to disability benefit claims)
National Insurance number and benefit claim references
Employment history and income details

How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide our consulting services
To prepare and submit benefit or pension applications on your behalf
To communicate with you about your case and appointment arrangements
To maintain records of the advice and assistance provided
To comply with our legal and regulatory obligations

Legal Basis for Processing

We process your personal information on the following legal bases:

Contract: Processing necessary for the performance of our consulting services
Consent: Where you have given explicit consent, particularly for health-related information
Legal obligation: Where we are required to retain records by law
Legitimate interests: For administrative purposes and improving our services

Special Category Data

When assisting with disability benefit claims, we may process health information. This is classified as special category data under UK GDPR. We only process this information with your explicit consent and solely for the purpose of supporting your benefit application.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. For client records, we typically retain information for six years after the completion of our services, in line with professional standards and limitation periods for potential claims.

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

Government bodies (DWP, HMRC, local councils) when submitting applications on your behalf
Medical professionals when requesting supporting evidence with your consent
Legal advisors or tribunals in connection with appeals you have instructed us to handle

Your Rights

Under UK data protection law, you have the following rights:

Right to access: You can request a copy of the personal information we hold about you
Right to rectification: You can ask us to correct inaccurate information
Right to erasure: You can request deletion of your information in certain circumstances
Right to restrict processing: You can ask us to limit how we use your information
Right to data portability: You can request your information in a machine-readable format
Right to object: You can object to certain types of processing
Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure storage of physical documents and encrypted electronic systems.

Website Analytics

Our website may collect anonymous usage data through cookies and similar technologies. This information helps us understand how visitors use our site and improve its functionality. See our Cookie Policy for more details.

Changes to This Policy

We may update this privacy policy from time to time. Any significant changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us:

Email: [email protected]
Address: 14 Park Square East, Leeds, LS1 2LH, United Kingdom

Complaints

If you are not satisfied with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Last updated: July 2026